How to disable the Insight Script Console
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Environment
Any versions of Jira Service Management DC from 4.13 onwards
Problem Statement
Some clients prefer to have no accessible Groovy interpreters on the platform, for security or other reasons. This guide shows the steps required to disable it without the need for an instance restart.
Solution
Go to the "Manage Apps" page, available via the "GG" dialog or via the settings cog atop the screen on the right side.
Click on the filter on the right and then on "All apps".
Scroll down to or search "Insight plugin".
Click on the modules list.
Scroll down to or search the "Insight Script Console Init(rlabs_pluginconfig_insight_webactions_groovy)" component
Click on "Disable"
That's it 😊 The insight console will now be disabled. No other action needed.
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