How to Disable Outgoing Emails via DB query in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article provides steps on how to disable outgoing email functionality for the entire Jira instance using the DB query.
Environment
Jira 8.x and later
Solution
To disable outgoing emails via DB query, use the below update query:
Warning: Backup your database before proceeding.
Before running any SQL in this article, create a full backup of your Jira database. This is a database-level operation with no undo other than restoring from backup. Only proceed if you're comfortable running SQL directly against the Jira database, and test on a staging or cloned environment first, wherever possible.
UPDATE propertynumber SET propertyvalue = 1 WHERE "id" = (SELECT "id" FROM "propertyentry" WHERE "property_key" = 'jira.mail.send.disabled'); Was this helpful?