How to Disable Outgoing Emails via DB query in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article provides steps on how to disable outgoing email functionality for the entire Jira instance using the DB query.
Environment
Jira 8.x and later
Solution
To disable outgoing emails via DB query, use the below update query:
Always back up your data before making any database modifications. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.
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UPDATE propertynumber SET propertyvalue = 1 WHERE "id" = (SELECT "id" FROM "propertyentry" WHERE "property_key" = 'jira.mail.send.disabled'); Was this helpful?