How to disable JIRA Insiders pop up dialog

1. Go to Administrator > General Configuration > Advanced Settings

2. Hover over the current value and click to edit. You will see a pencil icon appear.

3. Set -1 value for the jira.newsletter.tip.delay.days

4. Click on the Update button in front of it.

⚠️Do not press enter to commit the change with the steps above as it may lead to other values getting set to default. This is documented under the following Bug:

• JRASERVER-69900 - Jira advanced settings may be reverted to the default value if another setting is updated by pressing return/enter in the keyboard

To do this via a Database update:

1. Shutdown JIRA.

2. Run the SQL command below to look for the JIRA Insider setting:

   1 select * from propertyentry, propertystring where propertyentry.ID = propertystring.ID AND property_key like '%jira.newsletter.tip.delay.days%';

   ℹ️ If you couldn't find get any returned results, please run the second query below and ignore the steps 3.

   1. PostgreSQL

      1 2 3 insert into propertyentry (id,entity_name,entity_id,property_key, propertytype) values ((SELECT max(id::integer)+1 FROM propertyentry),'jira.properties',1,'jira.newsletter.tip.delay.days',5);   insert into propertystring (id,propertyvalue) values ((SELECT max(id::integer)+1 FROM propertystring),-1);

   2. MySQL

      1 2 3 insert into propertyentry (id,entity_name,entity_id,property_key, propertytype) values ((SELECT max(CAST(id AS SIGNED))+1 FROM propertyentry),'jira.properties',1,'jira.newsletter.tip.delay.days',5); insert into propertystring (id,propertyvalue) values ((SELECT max(CAST(id AS SIGNED))+1 FROM propertystring),-1);

3. Copy the ID from propertystring table and update the propertyvalue column to -1.

4. Restart JIRA.