How to disable e-mail notification for Jira Health Checks ?
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Jira comes with an instance health feature that checks for issues with the application and notifies admin users if issues are detected. The purpose of this article is to explain how to disable the health check notification emails for specific users.
Environment
Jira Data Center on 9.4.x, 9.12.x
Solution
Solution 1 - Via the Jira UI
There is a health-check notification 'Notify me via email' checkbox in the ⚙ > System > Troubleshooting and support tools page, which is unchecked by default. Please note that this option is only available to Jira admin users.
If this option is ticked, the logged-in user needs to un-tick it to stop receiving this type of notification:
Solution 2 - Via the Jira REST API
Another solution is to uncheck this box via following REST API Call:
1
curl -v -X 'DELETE' -u "<adminusername>:<adminuserpassword>" '<base-url>/rest/troubleshooting/1.0/user-setting/<user>/watch'Make sure to replace:
<user> with user for which health-check notification has to be disabled
<adminuser> and <adminuserpassword> with the username and password of any admin user so that API request can be invoked
<base-url> with Jira's Base URL
ℹ️ Please test this API call first in test or staging environment before running it on production.
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