How to create and configure CC (Participant) field in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
To enable users to create and configure CC or participant field in Jira.
Environment
Jira Server / Data Center 7.0.0 and any higher version.
Solution
Log into the Jira application as a Jira administrator user
Go to the page ⚙ > Issues > Custom fields, and click on the button Add custom field to create a new custom field:
When prompted to select a field type, click on Advanced and create a new Custom Field that you can call CC using the type User Picker (multiple user):
After you click on the Next button, select the project(s) for which you want the new field to be available:
After you click on the Create button, select the screen(s) for which you want the new field to be available:
Go to the relevant project's Notification Scheme (either via the page ⚙ > Issues > Notification Schemes or via the page Project Settings > Notifications) and add notification for the relevant Event.
For example: Notify CC users when the particular Issue is updated.
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