How to change the location of stdout and stderr logs

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

If JIRA is running as service in Windows, stdout_*.log and stderr_*.log files will be created. These files will grow rapidly and over time can become very large. You can change the location of these files to a different location, if needed, using the following methods:

Solution

Method 1

  1. Remove the JIRA service.

  2. Open the service.bat file with editor and find the parameter below:

    1 2 3 set PR_LOGPATH=%CATALINA_BASE%\logs set PR_STDOUTPUT=auto set PR_STDERROR=auto
  3. Change set PR_LOGPATH=%CATALINA_BASE%\logs to any location you wish, for example set PR_LOGPATH=D:\logs

  4. Run service.bat install JIRA_SERVICE_NAME to install JIRA as a service again.

Method 2

  1. Open the JIRA service configuration as explained at Setting Properties and Options on Startup - via CommandLine.

  2. Modify the location of the Redirect Stdout and Redirect Stderr paths as shown in the screenshot below:

    (Auto-migrated image: description temporarily unavailable)

    ℹ️ Ensure that the user running Jira service has appropriate permissions to the file/directory where you want to redirect the logs to

  3. Apply the changes.

  4. Restart JIRA service for the changes to take effect.

ℹ️ You can also rotate Catalina log file. See How to Rotate Catalina Log File

Updated on April 8, 2025

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