How to change the Icon for Priorities field
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
This documentation explains how you can change the icon for Priorities.
Diagnosis
There will be certain scenarios where Priority Icons should be updated with new/customized Icons. This documentation will explain the steps of changing the Priority Icon.
The steps mentioned in How to Change the Icon for Issue Type are similar to this but there are a few more actions that must be followed to change the Priority Icons.
Cause
Newly Uploaded customized Priority Icons may not load (are broken), as shown in the image below. Uploading priority icons is not straightforward. However, we can follow the steps below to upload them.
Solution
Create an Issue Type by selecting Cog Icon → Issues → Add Issue Type
Enter a name and description for your new issue type.
Choose between a standard or sub-task issue type.
Select Add.
You must be a Jira administrator with Administer Jira permissions to add, edit, or delete issue types in company-managed projects. Learn more about Managing Global Permissions
Once the issue type is created, click to edit it.
On Issue Type Avatar click on Select image.
You can use one of the existing icons or upload a new one.
Click Update once the avatar is selected.
Open your browser's Developer Tools.
Click the Inspect Button.
Click the Issue Type Icon.
Once the Issue Type Icon is clicked you will see the Image Source as shown below. Copy the img src value in the page code.
Click Cog Icon → Issues → Priorities.
Select the Priority where the new Icon is replaced and Click Edit.
Paste the copied URL on the Icon URL section and Click Update.
The Priority Icon will be updated to the new Icon. Remember to review the tickets to make sure the updated icons are visible in the Jira tickets.
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