How to bulk add Jira users that belong to a directory to a Jira group

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose of this article

The purpose of this article is to provide a way to extract a list of users that belong to a specific directory via the Jira Database, and to bulk add them to a group via the Jira UI.

Environment

Jira Server/Data Center on any version from 8.0.0.

Workaround

  1. Identify the User Directory the users belong to:

    1 SELECT id, directory_name FROM cwd_directory;
  2. Select all the users from that directory:

    1 SELECT user_name FROM cwd_user where directory_id = <id from the previous query>;
  3. Comma separate them then copy and paste into the User Box:

    (Auto-migrated image: description temporarily unavailable)
  4. Press the

    (Auto-migrated image: description temporarily unavailable)

    button.

Updated on April 15, 2025

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