hipchat-client-io exception ERROR entries in log
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the atlassian-jira.log:
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2014-10-05 20:16:41,725 hipchat-client-io:thread-3 ERROR [http.nio.protocol.HttpAsyncRequestExecutor] http-outgoing-133 [CLOSED] HTTP protocol exception: null
java.nio.channels.ClosedChannelException
at sun.nio.ch.SocketChannelImpl.ensureReadOpen(SocketChannelImpl.java:236)
at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:279)
at org.apache.http.nio.reactor.ssl.SSLIOSession.receiveEncryptedData(SSLIOSession.java:340)
at org.apache.http.nio.reactor.ssl.SSLIOSession.isAppInputReady(SSLIOSession.java:366)
at org.apache.http.impl.nio.reactor.AbstractIODispatch.inputReady(AbstractIODispatch.java:118)
at org.apache.http.impl.nio.reactor.BaseIOReactor.validate(BaseIOReactor.java:220)
at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:284)
at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106)
at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:604)
at java.lang.Thread.run(Thread.java:722)
Diagnosis
Multiple entries exist in the log.
Resolution
Clear the plugin cache by manually restarting the server.
Cause
"Checked exception thrown when an attempt is made to invoke or complete an I/O operation upon channel that is closed, or at least closed to that operation. That this exception is thrown does not necessarily imply that the channel is completely closed. A socket channel whose write half has been shut down, for example, may still be open for reading."
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