Getting "Unknown error loading feed from" when subscribe Fisheye Gadget in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the atlassian-jira.log:
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2013-11-15 15:35:55,642 http-bio-80-exec-1421 INFO xxxx xx.x.xx.xx /rest/config/1.0/directory/subscribed-gadget-feeds [directory.internal.jaxb.SubscribedGadgetFeedsRepresentation] Subscribed Gadget Feed is invalid because of exception
java.lang.IllegalArgumentException: Illegal character in path at index 149:
http://xxxxx/s/-418945332/20131008122028/327/3.0.4/_/download/resources/com.atlassian.gadgets.publisher:ajs-gadgets/images/icons/fisheye and crucible.png
at java.net.URI.create(Unknown Source)
at com.atlassian.gadgets.directory.internal.impl.GadgetFeedReaderImpl.getIcon(GadgetFeedReaderImpl.java:108)Cause
The problem is due of the non-escaping of spaces inside the URL. The problem has been reported in FECRU-3989 - Jira v6.0.8#6109-sha1:57cf099 can't subscribe to gadgets in FishEye v3.1.3 Build:20130917011630 2013-09-17.
Resolution
Upgrade to Fisheye 3.1.5 or 3.2.0
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