Getting error "Looks like the auth state is missing" while logging into JIRA from MS TEAMs
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
While trying to login in Jira plugin in MS TEAMs, following error is received:

Environment
Jira Cloud
MS Teams
Diagnosis
No issue is encountered by user while directly logging into Jira
User uses same email in Jira as well as Teams
Same issue when tried via MS TEAMS web version.
Solution
Type "signin" in Teams chatbox to bring an option to sign in again.
Use the "Sign in" button to login

Updated on April 11, 2025
Was this helpful?
Still need help?
The Atlassian Community is here for you.