Flagged issues do not get marked as flagged in JIRA Agile boards
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
When flagging an issue, the Flagged issues do not get marked as flagged in JIRA Agile boards. Looking into issue view page, the flagged field has impediment value, which is supposed to be marked as flagged in the board.
Diagnosis
When clicking on the issue (on the board), the response is the following
1
http://localhost:8080/rest/dev-status/1.0/issue/summary?issueId=undefined&_=1444309222585
Cause
In the field configuration for flagged field, the Search Template is set to None.
Solution
Resolution
Go to *Custom field* page (type g + g + custom field
Refer to *flagged* field
Refer to the _cog_ icon > Edit
Refer to *Search Template* > choose *Multi Select Searcher* > click *Update*
Perform full reindexing
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