Find inactive Jira Cloud users without using third-party apps

Summary

Jira Query Language (JQL) includes the inactiveUsers() function, which allows you to find inactive users in your Jira instance without using third-party apps.

Solution

Filter inactive assignees

This query returns any Jira work items with assignees that are inactive.

Filter inactive reporters

Similar to the above, this returns issues with inactive users set as the reporter.

You can use this function for other User picker fields as well such as Request Participants.

Since this solution runs in JQL, you can adapt your query as it better suits your needs using the function inactiveUsers(). For example, you can search by project, issues in a specific status, or any other JQL search terms.

Note

If you are looking to search within JQL for a specific user inactive user, while you cannot search by name, you can still use the Atlassian Account ID or in some cases the user's email address to locate Jira issues relating to them.

There has been a feature request for this (JRACLOUD-29149 - Filter out inactive users in the Users list), but it was not implemented.