Resolve Missing Fields in Jira Cloud Work Item Types

Summary

The field might not appear for some work items, even if it's added to the screen. This can happen due to various reasons, such as missing context or configuration settings. Let's explore how to resolve this.

Solution

Adding a context to a custom field

Don't worry! If your field isn't showing up, it's likely due to a missing context. Let's fix it with these simple steps:

1. Access the field from ⚙ → Work Items → custom fields

2. Find the custom field you want to configure, select More actions (•••), Contexts and default value.

3. In the next screen, click on "Edit configuration" under the default configuration scheme.

4. Choose the applicable work item types in the next screen.

5. Click on "Modify".

For more background and details, see also our documentation. Configure a custom field.