"Failed to update object" Unknown error while updating an Asset object

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

When the user tries to update an object that has value for the attribute type Project. Then, the user must have both Object Schema Managers/Object Schema Developers and Browse Project permission for the respective project. If the permission is not assigned, the user will encounter the below error when attempting to update the objects.

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Solution

The user must have both Object Schema Managers/Object Schema Developers and Browse Project permission in order to update any objects that have a value for an attribute of type Project.

Updated on March 17, 2025

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