Failed to generate an XML backup due to Timestamp SQL Exception
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The following appears in the atlassian-jira.log
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2015-08-10 12:35:41,605 http-bio-8080-exec-10 ERROR xxxx xxxx xxx 217.110.62.222,127.0.0.1 /secure/admin/XmlBackup.jspa [web.action.util.XmlBackup] Exception occurred backing up: org.ofbiz.core.util.GeneralRuntimeException: Error creating GenericValue (SQL Exception while getting value: (Value '5969216153r
...can not be represented as java.sql.Timestamp))
at org.ofbiz.core.entity.EntityListIterator.next(EntityListIterator.java:253)
at com.atlassian.jira.ofbiz.DefaultOfBizListIterator.next(DefaultOfBizListIterator.java:140)
at com.atlassian.jira.ofbiz.WrappingOfBizListIterator.next(WrappingOfBizListIterator.java:80)
Environment
Jira Data Center using MySQL as a Database.
Cause
Some data are returning '0000-00-00 00:00' value but the database doesn't support it and throws this error message: "can not be represented as java.sql.Timestamp".
Resolution
Recommend to append the zeroDateTimeBehavior=convertToNull parameter into the JIRA database URL (via $JIRA_HOME/dbconfig.xml):
For example, your current JDBC URL is:
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jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB
If you add the parameter, your JIRA JDBC URL will be like:
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jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB&zeroDateTimeBehavior=convertToNull
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