External System Import Fails to Import CSV File
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
External System Import fails to import any CSV and shows the following error:
1
Error importing issue ExternalIssue{externalId=autoid-2070628689848586821, summary=Registration, issueType=null}Cause
The Default Issue Type is not set in the associated Issue Type Scheme.
Resolution
Modify the Issue Type Scheme via
Administration >> Issues >> Issue Type Schemes.Select any issue type rather than 'None' from the Default Issue Type dropdown menu.
Save the modifications in the Issue Type Screen Scheme.
Updated on April 8, 2025
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