Error while searching when linking JIRA Board to Confluence Space
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The following error is thrown when linking a JIRA board to a Confluence Space.
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Error while searchingDiagnosis
Diagnostic Steps
Development tools panel show the following error:
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Got an error response with text that we don't know how to parse: The application link for the Confluence server has invalid credentials. Please check the authentication settings. Cause
Context path was not used when creating the link.
Solution
Resolution
Ensure that the context path was added to the link. For example:
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