Error on reindex due to com.atlassian.jira.issue.changehistory
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
JIRA Agile could be disabled because the upgrade process of it includes re-indexing.
This can be seen in the atlassian-jira.log:
1
2
3
4
5
6
7
2014-01-20 11:44:49,092 main INFO [atlassian.greenhopper.upgrade.GhUpgradeTask027] Reindexing issues
2014-01-20 11:44:50,104 main ERROR [sal.core.upgrade.PluginUpgrader] Upgrade failed: com.atlassian.jira.issue.changehistory.ChangeHistory.getUser()Lcom/opensymphony/user/User;
java.lang.NoSuchMethodError: com.atlassian.jira.issue.changehistory.ChangeHistory.getUser()Lcom/opensymphony/user/User;
at com.tuncaysenturk.jira.plugins.ReopenedIssueCFType.getValueFromIssue(ReopenedIssueCFType.java:64)
at com.tuncaysenturk.jira.plugins.ReopenedCounterCFType.getValueFromIssue(ReopenedCounterCFType.java:30)
at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:362)
at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFields(NumberCustomFieldIndexer.java:41)Diagnosis
JIRA has been upgraded to JIRA 5.x
Cause
A third-party plugin, JIRA Enhancer Plugin is not compatible with your current version of JIRA.
Solution
Resolution
Update JIRA Enhancer Plugin to a compatible version.
Was this helpful?