Error leaving multicast group. Message was No such device

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The following appears in the atlassian-jira.log:

2014-06-17 15:52:27,955 Multicast Heartbeat Sender Thread ERROR [sf.ehcache.distribution.MulticastKeepaliveHeartbeatSender] Error leaving multicast group. Message was No such device

Cause

There is a network connectivity error between your cluster nodes.

Resolution

Verify network connection and multicast configuration across your nodes, ensure each node can reach the other within the cluster. It is advised to involve your network administrators in debugging this error.

Updated on April 8, 2025

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