During CSV import, the formatting of Description field contents gets removed.

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

As we know, CSV import is a powerful feature and can help us out in multiple scenarios. However sometimes while importing the formatting for text fields gets removed. 

For example, line breaks are removed, pointers are not created, table columns are all wrong, etc. 

Environment

Cloud

Solution

To avoid this behaviour, while importing issues, don't check the "MAP Field Value" box. 

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Updated on March 21, 2025

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