During CSV import, the formatting of Description field contents gets removed.
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
As we know, CSV import is a powerful feature and can help us out in multiple scenarios. However sometimes while importing the formatting for text fields gets removed.
For example, line breaks are removed, pointers are not created, table columns are all wrong, etc.
Environment
Cloud
Solution
To avoid this behaviour, while importing issues, don't check the "MAP Field Value" box.

Updated on March 21, 2025
Was this helpful?
Still need help?
The Atlassian Community is here for you.