Due date in team-managed software Forms are not visible to all users.

Summary

The Due date field is not visible for some users in the Jira Software Form

Environment

Jira Cloud

Cause

The affected users are added to a custom Project Role that does not have access to edit the Due date field.

Solution

Modify the permissions granted to the Project Role by following the below steps:

1. Navigate to the Project Settings > Access

2. Click on Manage Roles

3. Select the custom Role

4. Checkmark Edit any due date