Drop down menus are appearing under dashboard gadgets

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

In every dashboard from JIRA the drop down menus are shown under the gadgets.

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Cause

The look and feel configuration for Gadget Colour has hexadecimal values with less than 6 digits (i.e #3b73a). There is already a bug being tracked here: JRASERVER-38065 - Drop down menus are appearing under dashboard gadgets

Resolution

  1. Go to Administration > System > User Interface > Look and Feel.

  2. Check the Gadget Colours if there is a colour having a hexadecimal values with less than 6 digits.

  3. If there is one, change it to use a 6 digit value (i.e #3b73af).

Updated on April 8, 2025

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