Does Jira send out notifications for status changes on issues when migrating from an existing workflow to a new workflow?
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
There are situations in which issues are part of an existing workflow within a project and that project is being migrated to a new workflow. Under these conditions it may be required to map workflow status of existing issues from one status to a new status (under the new workflow). In this scenario, will notification be sent to assignees and watchers of tickets that have their statuses updated during the migration?
Environment
All Jira Environments
Solution
During the workflow migration when statuses of existing issues are changed notifications to the assignee and watchers will not be sent out. If the status is changed outside of the migration process then a notifications would be sent as normal (if the notification scheme is set to do so). However during the actual migration when the statuses are mapped and the workflows are swapped there should be no notifications sent for that operation.
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