Disabling JIRA Screenshot applet
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Some users may want to disable JIRA Screenshot Applet shown on the following screenshot:
This can be done, but it will be a global change – it's not possible disable/hide it from a set of specific users (or groups). To do so, see the steps below:
Solution
Resolution
Steps for JIRA 6.2.4 and Earlier
Browse to Administration >> Add-Ons >> Manage Add-Ons;
Click in Show System Plugins;
Use the input box for filtering Issue Operations Plugin;
Click on xx of 33 modules enabled;
Now, look for the View Issue Ops Bar Attach Screenshot Link (attach-screenshot) module and click in disable.
Starting with JIRA 6.2.5, a newer version of the Attach Screenshot applet was implemented. In addition to the steps above, the following steps are necessary to fully disable this feature:
Additional Steps for JIRA 6.2.5 and Later
Browse to Administration >> Add-Ons >> Manage Add-Ons;
Click in Show System Plugins;
Use the input box for filtering Attach Image for JIRA;
Click the Attach Image for JIRA filter result to expand;
Click Disable to disable the add-on.
ℹ️The changes will be applied on the fly, you don't need to restart JIRA.
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