Disable the new Issue Creation dialog in JIRA 5.0
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Please note that this is not supported by Atlassian. You should also make sure to make backups before applying the SQL queries below against your database.
After upgrade to 5.0, new issues are created in a lightbox. For some use cases, this is not an optimal configuration.
Cause
For JIRA 5.0, many User Interface improvements were made. Among those is a pretty new lightbox that allows the user to completely enter an issue without loading a new page. Unfortunately, this is not a great solution for a small subset of users. For these users, the workarounds below may be helpful.
Workaround
Try this, borrowed from Answers:
You can do it by adding this snippet in the Announcement banner!
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<script type="text/javascript">
AJS.$("#create_link").removeClass("create-issue");
</script>Or, try this:
Warning!
Be sure to back up your database prior to making any modifications!!
The first two lines create the property and then fill it with the 'false' value. The third line verifies it is present and filled.
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insert into propertyentry values (99999,'jira.properties',1,'jira.plugin.state-.com.atlassian.jira.jira-quick-edit-plugin:quick-create-issue',5);
insert into propertystring values (99999,'false');
select * from propertyentry e join propertystring s on e.id=s.id where e.property_key like '%state%';Resolution
To help increase the visibility of this issue to our developers, please Vote for this issue request: JRASERVER-28758 - Disable QuickIssueCreate lightbox via dialog
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