Deployment Information is not available in Jira from Gitlab

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

After Integrating Gitlab with Jira, Development information is available however deployment information is not seen after building a pipeline

Environment

Jira Cloud

Cause

Integrating Gitlab and referencing issue keys on Branches, PR's and commits will not show deployment details, Once the build is deployed the deployment info is not shown unless the below points are met

Solution

The below pre-requisites should be met for deployment information to be visible from Gitlab in Jira

  • The branch connected to Jira cloud should be used in GitLab CI/CD

  • The YML file should have one of the environments mentioned

    1 2 3 4 5 6 7 8 9 10 deployments: environmentMapping: development: testing: staging: production:
  • When running the pipeline make sure the same branch which is linked to Jira is selected

  • Now commit changes in the pipeline while mentioning the Jira issue key in the commit message

Updated on April 8, 2025

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