'delimiter doesn't map to a String object' Error when Importing by CSV
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the interface after importing a CSV file:
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Cause:
org.apache.commons.configuration.ConversionException: 'delimiter' doesn't map to a String object
Cause
Usually this is because the comma character is specified as a delimiter when it shouldn't be.
Resolution
Retry the import, with no delimiter specified. Specify CSV Import File and then Existing Configuration File during the import.
Updated on April 8, 2025
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