Dashboard gadgets showing blank when subscribing to another JIRA instance's gadgets

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Symptoms

The following JavaScript error appears in the Chrome Console via Developer Tools.

1 [blocked] The page at 'https://your_jira_domain_name.com/plugins/servlet/gadgets/ifr?container=atlas…t%2Fgadgets%2Factivitystream-gadget.xml&libs=auth-refresh#rpctoken=4396290' was loaded over HTTPS, but ran insecure content from 'http://destination_jira_domain_name.com/s/en_USw75y1c-418945332/853/39/5.x.x/_/download/bat…ams:streamsGadgetResources/com.atlassian.streams:streamsGadgetResources.js': this content should also be loaded over HTTPS.

Diagnosis

If your JIRA is running with SSL and add other JIRA instance gadgets via 'Add Gadgets' > 'Gadget Subscriptions' > 'Add Subscription'. But, you see the gadget showing empty data.

Cause

Browser has some feature blocking un-trusted content or page.

Solution

Workaround

Firefox

  1. Open about:config in FireFox

  2. Search for the security.mixed_content.block_active_content variable

  3. Change the value from true to false

Chrome

  1. Select the gray shield that appears on the right side of URL bar

  2. Click it and select "Load anyway"

Updated on April 2, 2025

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