CSV exported issues don't show AM, PM in Date/Time field
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Learn how to fix missing AM/PM in Date/Time fields when exporting Jira issues by adjusting the Complete Date/Time Format.
Solution
The exported values of the date/time field are controlled by the Complete Date/Time Format in the Look and Feel (https://<Site-name>/secure/admin/LookAndFeel!default.jspa) section of Jira Cloud instance.
Follow the steps below to add the am/pm marker:
Navigate to Cog icon > System > Look and Feel.
Scroll down to the Date/time formats section.
Click the value of Complete Date/Time Format, add "a" at the end of the value as shown in the image below.
Click Update.
Retry the export action.
Related documentation
Updated on June 23, 2025
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