Expanding/Duplicating Automation Flows to work on Multiple Jira Spaces
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
This article explains ways to expand Automation Flows to different Spaces in Jira and Jira Service Management Cloud, depending on the requirement:
Modify Scope settings section when same flow should apply to additional spaces. This is viable when the exact same automation can be used on different JSM Spaces.
Duplicate the Flow from the Global automation page. This is needed when you want to create a new flow and customize the existing steps, without affecting the original automation.
Solution
The Fields, Transitions/Statuses, Work Types, etc. all must exist for the Space you are copying/enabling the Flow to. This is so that the Automation continues to work as expected.
For example, if there are any "unique identifiers" in the Triggers, Conditions, Actions of the Flow that don't exist on the "duplicate to" Space, the automation will error and not work as expected.
Scope
Using the Scope feature to expand the Automation Flow:
Share with a Single Space
Share with Multiple Space
Share with a Space Type
Share Globally
This can be done from the Flow Details section within the Automation.
Navigate to Settings > System > Global automation
Select the Name of the automation to open the Flow Details section (click "...")
Then within the flow > click "..." > Settings
Under Scope, update the selection
Add any new Spaces, as necessary
Then select Save.
Duplicate Flow
Using the Duplicate option on an Automation Flow from the Global Automation page to create a new one:
Settings > System
Select Global automation and locate the automation flow you want to copy
Hover on the right side of the Automation > click ( ... ) > Duplicate
This will create a new flow with the name prefix "Copy of ..."
Then within the duplicated flow > click (...) > Settings
Under Spaces, select the target space or project location for the copied automation flow.
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