Condition failed because one or more issues failed to index in time
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Problem
Automation for JIRA showing "Condition failed because one or more issues failed to index in time" error when:-
Automation contains JQL search like below (without- Refetch issue data)
Issue 1 (Task Issue Type) had transited to Closed and Archived
Issue 2 (Task Issue Type) with In Progress had a Sub-Task Issue 2
Sub-Task Issue 2 transited to Closed triggered the automation to scan through entire instance using JQL query
Due to JIRA reindexing slowness issue, it triggers errors for Issue 1 Archived ticket
To replicate the issue again, we need to restore Issue 1 ticket and re-archive it
Then trigger another round automation by transit issue 2 subtask to done status
The following appears in the Automation for JIRA Audit Logs
1
Condition failed because one or more issues failed to index in timeCause
JIRA couldn't finish reindexing on time before automation rules run or slow indexing.
Resolution
Include Re-fetch issue data before the JQL query run just like showing in the example screenshot.
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