Columns are greyed out in the board - Team managed project

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Columns in the board on Team managed project is greyed out

Diagnosis

When you go to Project settings >> Board, all columns are greyed out and you will not be able to make any changes. On the same screen you will notice a message

1 "Workflow updated : It might take a moment for your recent changes to show"

Solution

In order to resolve this problem, please follow the below steps to refresh the workflow

  • Go to Project settings >> Issue types.

  • Select any one of the issue type >> select edit workflow

  • Make a new change like adding a new transition and save the changes

  • If required you can remove the changes performed on above step and save the changes

  • Project settings >> Board on team managed project should be accessible now

Updated on April 8, 2025

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