Close duplicate issues with automation

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

This solution can be used when duplicated issues must be closed once created.

Solution

  • Create an automation that will start when an issue is created

  • Add a Lookup Issues action with the query below: 

    1 summary ~ "\"{{issue.summary}}\""
  • Add a condition to check if there were multiple issues with the same summary:

    1 {{lookupIssues.size}} > 1
  • Add an action to close the issue

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Updated on March 10, 2025

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