Changing a Rank field used by a Jira board
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
You want to use a different Global Rank field type for your Board.
Performance impact
Please be aware that having multiple Rank fields will have performance impact for middle/large JIRA instance (400k+ issues).
See related tickets:
Resolution
You will need to modify your Board filter to sort by the rank filter you want to use.
Navigate to the Rapid Board you want to change the field that is used for rank
Click tools then Configure
Open the Filters page
Click on "Edit Filter"
ℹ️ You will want to enter the Edit mode for this filter if you are not brought there automatically
From here, you will want to switch to advanced filter mode
Change the filter to rank by the name of the new field.
Old
1project = JIRA ORDER BY RANK ASCNew
1project = JIRA ORDER BY "NEW RANK" ASCSave your changes
Re-index JIRA
Your project should be using the new Global Rank field. The Configuration will not reflect the custom field you are using in the Rank status. We currently have a Improvement request to make sure that the Rank status will show what rank field is used.
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