Change the time format to 24 hours in Jira Cloud

Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.

Summary

Users would like the time in Jira to show in the 24 hours format rather than the 12 hours format.

Solution

In order to change this configuration in Jira Cloud you must have the Jira System Administrator global permission.

You may refer to this page for more information: Changing the Due Date Input Format

  1. Go to the General Configuration page of your Jira instance

    • (Auto-migrated image: description temporarily unavailable)

      > System > General Configuration

    • or navigate to https://<host>.atlasssian.net/secure/admin/ViewApplicationProperties.jspa

  2. Click on Advance Settings

  3. To adjust the format for the DateTime picker locate jira.date.* and replace the current value with the value below respectively and click Update :

    jira.date.picker.javascript.format=%e/%b/%y jira.date.time.picker.javascript.format=%e/%b/%y %H:%M jira.date.time.picker.java.format=dd/MMM/yy HH:mm jira.date.picker.java.format=dd/MMM/yy
  4. To adjust the format for the display on all other places, go to the Look and Feel page of your Jira instance

    • (Auto-migrated image: description temporarily unavailable)

      > System > User Interface > Look and Feel

    • or navigate to https://<host>.atlasssian.net/secure/admin/LookAndFeel!default.jspa

  5. Locate the Time Format and replace the current value with the value below and click Update :

    HH:mm
  6. Locate the Day Format and replace the current value with the value below and click Update :

    EEEE HH:mm
  7. Locate the Complete Date/Time Format and replace the current value with the value below and click Update :

    dd/MMM/yy HH:mm
Updated on April 21, 2026

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