Cannot shutdown JIRA due to NoClassDefFoundError org.apache.lucene.index.CompoundFileWriter

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

JIRA could not be shutdown despite running any of the stop-jira scripts. The following appears in the atlassian-jira.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 013-12-12 20:09:34,695 Timer-2 INFO [jira.plugins.monitor.MonitorLauncher] Stopped JIRA monitoring Dec 12, 2013 8:09:41 PM org.apache.coyote.AbstractProtocol stop INFO: Stopping ProtocolHandler ["http-bio-8080"] Dec 12, 2013 8:09:41 PM org.apache.coyote.AbstractProtocol destroy INFO: Destroying ProtocolHandler ["http-bio-8080"] ... Exception in thread "QuartzScheduler_Worker-2" java.lang.NoClassDefFoundError: org/apache/lucene/index/CompoundFileWriter at org.apache.lucene.index.DocumentsWriter.flush(DocumentsWriter.java:600) at org.apache.lucene.index.IndexWriter.doFlush(IndexWriter.java:3543) at org.apache.lucene.index.IndexWriter.flush(IndexWriter.java:3508) at org.apache.lucene.index.IndexWriter.closeInternal(IndexWriter.java:1850) at org.apache.lucene.index.IndexWriter.close(IndexWriter.java:1814) at org.apache.lucene.index.IndexWriter.close(IndexWriter.java:1778) at com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexer.updateIndex(RevisionIndexer.java:303) at com.atlassian.jira.plugin.ext.subversion.revisions.scheduling.UpdateIndexTask.execute(UpdateIndexTask.java:34) at com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService.run(JiraPluginSchedulerService.java:94) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195)

Cause

The cause is currently unknown.

Resolution

  • Perform a reindex before shutting down JIRA.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.