Cannot remove JIRA Service from Windows

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After uninstalling JIRA, the JIRA service is still visible in the services.msc console.

Cause

This is caused by JIRA being uninstalled prior to removing the service definition.

Resolution

  • Determine the name of the JIRA service

  • Use the command sc from the Windows command line to remove

    1 sc delete <servicename>

    ℹ️ For more information, consult the Microsoft TechNet article on SC.

Updated on April 8, 2025

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