Cannot edit issue type in Jira Cloud project
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Users are unable to edit an issue's issue type, and they see the warning message "You cannot edit this issue type in this project."
Solution
Common causes
There are two main causes for this message to appear.
The user doesn't have the Edit Issues permission in the project
The field Issue Type is missing from the Edit/View screen used for this issue type
Grant Edit Issues permission to the affected user(s)
As a Jira administrator:
Visit the affected project and select Project settings
Select Permissions
Select Actions > Edit permissions
Next to the Edit issues permission, select Update and add the relevant user, project role, or group
Add the Issue Type field to the screen used to edit or view the issue
As a Jira administrator:
Visit the affected project and select Project settings
Select Issues > Screens
Expand the screen scheme that includes the issue type where the problem exists
Select the screen used to Edit and/or View issues
Usually this is a single screen for both actions
Scroll to the bottom, and use the Select field dropdown to add the Issue Type field to the screen
Repeat steps 3-5 if the problem appears on multiple issue types in your project
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