Cannot change or delete filters owned by deactivated or deleted users in Jira Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Jira Administrators can remove filters owned by deactivated or deleted users, but this must be performed in a specific area in Jira Cloud.
Solution
Remove or change owner for filters owned by a deactivated or deleted user
From any page in Jira, click the Settings Cog icon > System
In the left navigation, under "Shared Items", click Filters
Browse or search for the filter
Click More options (...) and select either "Change Owner" or "Delete Filter"
The filter will be deleted or owner will be changed successfully
Reasons for removing a filter after user deactivation or deletion
There are a few cases where this solution is useful. The most common problems this can fix are:
Unable to share a board with other users as the filter is private
Unable to stop filter from sending email subscriptions
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