Cannot add Card Color, create new filter in Agile
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Adding new Configuring Card Colours is not possible with no error shown
Diagnosis
Environment
JIRA 7
Zephyr Plugin : 3.1.0.31002410
Diagnostic Steps
Verify that by going into Safe Mode, then performing a full lock reindex, the issue is gone and adding Card Color is possible.
Cause
Caused by Zephyr Plugin
Solution
Workaround
Disable Zephyr Plugin and perform a full lock reindex
Resolution
Contact Zephyr Support for further assistance. Currently Zephyr is working on a hotfix for this.
Was this helpful?