Build and Release option missing in Jira

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

  • When trying to release a version in Jira, the options to run a Build in Bamboo as described in Running a Bamboo Build when Releasing a Version is missing, even though there is a properly configured Jira to Bamboo Application link, and all the documented requirements are meant.

  • The version release menu from the Project Administration page shows a Release option, but the Build and Release option is missing:

    (Auto-migrated image: description temporarily unavailable)
  • The release button at the top-right is missing from the versions page:

    (Auto-migrated image: description temporarily unavailable)

Solution

The Jira Bamboo plugin is disabled.

Resolution

Simply find and re-enable the system plugin Jira Bamboo Plugin from the Manage Apps Administration page in Jira:

  1. Navigate through Administration Menu ⚙ > Manage Apps > Manage Apps

  2. Select "System Plugins" from the dropdown menu next to "Filter visible add-ons"

  3. Find the Jira Bamboo Plugin from the list of System Plugins and enable it - also ensure all plugin modules are enabled.

Updated on April 2, 2025

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