Browsing to issue raises error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After upgrade JIRA, the following appears in the atlassian-jira.log when browsing an issue:
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2011-10-17 09:34:09,914 http-8080-4 ERROR admin 574x122x1 1o4fwrq 62.216.165.89,127.0.0.1 /browse/TST-18 [webwork.util.ValueStack] METHOD: "renderPanels", exception:
java.lang.NoSuchMethodError: com.atlassian.jira.web.action.issue.ViewIssue.getActionOrder()Ljava/lang/String;
at com.atlassian.jira.plugin.ext.subversion.issuetabpanels.changes.SubversionRevisionsTabPanel.isSortingActionsInAscendingOrder(SubversionRevisionsTabPanel.java:146)
at com.atlassian.jira.plugin.ext.subversion.issuetabpanels.changes.SubversionRevisionsTabPanel.getActions(SubversionRevisionsTabPanel.java:63)
at com.atlassian.jira.issue.tabpanels.AllTabPanel.getActions(AllTabPanel.java:45)
at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
Cause
A plugin from previous JIRA is installed in the upgraded JIRA. However, the old plugin is not compatible with the upgraded JIRA version.
Resolution
Upgrade the plugin to the compatible version according to https://marketplace.atlassian.com/
According to the stack trace from the above error, the incompatible plugin is Subversion plugin.
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