AWS QuickStart Template leads to "The following resource(s) failed to create: [VPCStack]. . Rollback requested by user." Error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When using the JIRA QuickStart template with AWS, the setup fails with the following error:
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Waiting for changeset to be created..
Waiting for stack create/update to complete
Failed to create/update the stack. Run the following command
to fetch the list of events leading up to the failure
aws cloudformation describe-stack-events --stack-name JIRA-Data-Center
"ResourceStatusReason": "The following resource(s) failed to create: [VPCStack]. . Rollback requested by user.",
"ResourceStatusReason": "Template error: Fn::Select cannot select nonexistent value at index 1",
"ResourceStatusReason": "User Initiated",
"ResourceStatusReason": "User Initiated",Cause
The AvailabilityZone CloudFormation template is different from the region, and the quick start template requires entering at least 2 availability zones. This ensures the infrastructure is spread across 2 physical Amazon data centers, which are geographically very close to each other and helps ensure high availability.
Resolution
If you're launching the template from the AWS console, you can pick 2 availability zones from the picker. If you're launching via the AWS CLI, you can supply the parameters as a comma-separated list (for example us-east-1a,us-east-1b).
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