Automation Rule | Updating single-select custom field with value in the Description field

Summary

This article explains how to create an automation rule that updates a single‑select custom field using text from the issue description. Specifically, it shows how to automatically populate the “Environment detected” field with the value that appears after the “Environment:” keyword in the Description.

Solution

Create an Automation Rule as follows:

Trigger:

• When: Work item created

Conditions:

• Work item fields condition

  • Description

    • contains

  • Environment:

Actions:

• Then: Create variable

  • Variable name: extracted

  • Smart value:

    {{issue.description.substringAfter("Environment:").substringBefore("\n").trim()}}

     

• Edit Work item

  • Choose Environment Detected from the field dropdown

  • Add JSON below in the Additional fields:

    { "fields": { "Environment Detected": { "value": "{{extracted}}" } } }

     

• Update the Rule