Automation rule actor missing permissions in JSM Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
This article resolves automation rules that fail with:
"The rule actor for this rule is missing some required permissions"
"Ensure that the rule actor has permission (including issue security levels) to see the issue and perform transitions"
Both are caused by the atlassian-addons-project-access space role lacking the needed permission.
The automation rule fails with "The rule actor for this rule is missing some required permissions" or "Ensure that the rule actor has permission (including issue security levels) to see the issue and perform transitions".
Solution
The missing permission
The project role "atlassian-addons-project-access" doesn't have space permission like Transition Issues, Browse issues, etc., to perform the action for the transition of the issue as "Automation for Jira".
The atlassian-addons-project-access is the project role that grants permissions to apps — including the Automation for Jira actor. If it's missing a permission, the rule actor can't perform that action.
Adding the role"atlassian-addons-project-access" to the permission scheme
Add the project role "atlassian-addons-project-access" to all the permissions in the space permissions. Refer to the steps below:
Go to the required project and select Space settings > Access > Space Permissions.
On the top right, click on Actions > Edit permissions.
For the required permission, click on Update.
Select Project role atlassian-addons-project-access and Update.
Verification steps
Re-run the failed automation rule (or wait for its next trigger) and open the rule's audit log — the actor-permission error should no longer appear.
If the error persists, confirm
atlassian-addons-project-accesswas added to every permission the rule needs (for example, Transition Issues, Browse Projects, Edit Issues), not just one.
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