Automation Rule Actor Missing Permissions in JSM Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
The automation rule fails with "The rule actor for this rule is missing some required permissions" or "Ensure that the rule actor has permission (including issue security levels) to see the issue and perform transitions".
Solution
The missing permission
The project role "atlassian-addons-project-access" doesn't have project permission like Transition Issues, Browse issues, etc to perform the action for the transition of the issue as "Automation for Jira". The project role "atlassian-addons-project-access" is a project role that grants permissions to add-ons including the "Automation for Jira" user.
Adding the role"atlassian-addons-project-access" to the permission scheme
Add the project role "atlassian-addons-project-access" to all the permissions in the project permission. Refer to the steps below:
Go to the required project and select Project settings > Access > Project Permissions.
On the top right, click on Actions > Edit permissions.
For the required permission, click on Update.
Select Project role atlassian-addons-project-access and Update.
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