Automation for Jira: Priority set within the rule is not copied when issue is cloned to another project
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
When an Automation rule is created to edit the priority of an issue and the issue is cloned to another project, the set priority within the rule is not copied to the new issue.
Environment
Jira Cloud
Cause
Automation keeps a buffer to make things run faster, however, sometimes the buffer will not refresh quickly. Buffer can be a great thing to avoid any delay, but it can also cause a setback.
Solution
Add Re-Fetch issue data before cloning the issue
Updated on April 8, 2025
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