Automatically generated user password character length and format in Jira

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

When creating a new user manually in Jira (see Create users manually in the documentation) you can either supply a password or leave the password field blank and let Jira generate a one for you.

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If you choose to let Jira generate the password, it will generate an alphanumerical string with the length of 22. ([A-Z], [a-z], [0-9] only. No hyphens or other non-alphanumerical characters)

An example: EAs1dg48feF3agEOgrb6kp

The set of characters or length can not be changed. If a password policy has been defined it will not affect how the automatic passwords are generated.

⚠️ If you leave the password field blank, make sure to select the Send Notification Email checkbox. Otherwise, the user won’t be able to authenticate and will have to reset the password by selecting the forgot your password link on the login page.

Updated on April 8, 2025

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