Atlas for Jira Cloud does not display Atlas project information under context fields
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
After adding Atlas for Jira Cloud to your project and Integrating it successfully by logging into Atlas, Jira cloud still shows "Looks like either you aren't logged in or you haven't used Atlas before"
Environment
Jira cloud
Cause
This is due to cross-site cookies disabled on your browser, Since the Atlas site URL is different compared to Jira cloud the data cookies are not shared
Solution
Enable cross-site/Third-party Cookies cookies on your browser.
Few references:
Clear, allow & manage cookies in Chrome
Updated on April 8, 2025
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