Apps fail to automatically update because it needs your permission first
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Installed 3rd party apps fail to auto-update due to permissions
Environment
Jira cloud
Cause
Apps go through a Minor Update when app developers specify an increase/changed scopes or when you update licensing from free to paid
Read more about Major, minor, and micro version update definitions
Solution
Customers must manually approve updates for minor version updates by visiting Apps>Manage your apps>Update
Updated on April 8, 2025
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